We Are Here to Support You! We back our products and services with reliable support provided by our team of experienced hardware and software support specialists. We are standing by to assist you with any technical issues you experience while using the Highwinds CDN. Our RollingThunder network is continuously monitored by the support team in our state-of-the-art Network Operations Center (NOC) located in Phoenix, Arizona. The team is made up completely of Highwinds employees (we never outsource support operations) who have many years of experience running large IP backbones. In the NOC, the intelligent systems monitor bandwidth, packets, errors and other statistics; alerts are provided based on thresholds, rate changes, trends, and other metrics. Proactive maintenance is routinely performed to prevent failures. For 24x7x365 Support ...